Josh Osier
HVAC Technician
Josh was very knowledgeable and gave us many options for services. He took time to explain things to us and was proactive about the well being of our home. He was very thorough and polite. We were happy with the service and will definitely be using Bears Home Solutions again.
I was told pretty much the worse case scenario for my old furnace, but I couldn't have asked anyone better to deliver the news to me. Josh was extremely fast at arriving, was very informative, was transparent about the cost and didn't add-on any unnecessary charges for his stop. I would call him again, even if…
Josh did his job and explained things. He chatted for a few minutes and left, exactly the way I like it. He didn’t poke around where he didn’t belong and it was refreshing and very, very much appreciated! He’s always welcome here please don’t send anyone else!
We contacted the on-call dispatch and Josh was here in about 15 - 20 minutes after we had called. We had initially called our normal heating/cooling repair, but they said they wouldn’t be able to fix our heat until the next morning. Great service, explained in detail what was going on, what to watch out for…